You are the manager of Best Electronics, a large electronics store in Tempe, AZ. On January 5, 2019, you arranged a Beginning-of-the-Year party for your 30 employees. You chose Super Subs and Sandwiches as a catering company for this event. The food that was delivered was flawless; however, there was a problem with the correct fulfillment of your order and two problems with the service.
Write a claim email to Super Subs and Sandwiches. Please refer to the strategies for writing claim letters that we discussed in class:
The tone of the claim letter is important. The most effective complaint letters do not sound complaining, angry, or annoyed. Assume that the recipient will be conscientious in correcting the problem.
Please use the following format:
We will critique your rough draft in an in-class workshop.
Some RubricSome RubricCriteriaRatingsPtsThis criterion is linked to a Learning OutcomeComplete rough draftA complete rough draft contains all the elements of the assignment (content, format, expected length). Incomplete drafts will not earn any points.10.0 ptsFull Marks0.0 ptsNo Marks10.0