Ecommerce and Best Practices in CRM.

In addition, by changing paper-based or manual business processes with electronic methods, and by utilizing information flows in contemporary and active manners, e-commerce can improve order processing, delivery, and payment for services, products, and goods as well as minimize corporations’ inventory and operating expenses (Laudon and Laudon 25).

This paper presents a detailed analysis of the e-commerce activities specially customer relationship management (CRM). The basic aim of this research is to analyze best practices in customer relationship management.

Don't use plagiarized sources. Get Your Custom Essay on
Ecommerce and Best Practices in CRM.
For as little as $15/Page
Order Essay

The internet has become a common medium (or source) for electronic commerce (e-commerce), since it is creating up to date methods for organizations to collaborate with their stakeholders and customers. In simple words, e-commerce means carrying out business activities/operations on internet (Norton, 2001, p. 371) and (Worthington, 2003). is one of the most well-known examples of e-commerce. It uses e-commerce to run its business. When someone gives or submits an order at or even just views the web site, is able to scratch various online and e-mail advertisements to user’s interest. Another benefit of e-commerce that uses is the capability to communicate and collaborate with stakeholders and partners (Ray, 2004).

This business has created a very useful web site that helps customers buy and ship chocolates. Kim Land, who is director of Godiva Direct says, “in the beginning this system was launched to make money.” And in two years, online sales have reached to more than 70 percent.

This corporation successfully implemented the internet to alert the public to the exercise of catching sharks, taking away their fins for soup, and returning them to the ocean to die.

Order your essay today and save 50% with the discount code: MANGO

Order a unique copy of this paper

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
Top Academic Writers Ready to Help
with Your Research Proposal
Live Chat+1(978) 822-0999EmailWhatsApp

Order your essay today and save 25% with the discount code THANKYOU