The approach evaluates the difficulties that exist in the accomplishment of change and performance improvements in organizations. It takes time for an organization to meet objective meet its objectives. Thus, the approach is devoted to carrying out daily assessment and monitoring of the organization. The prediction of performance improvement is enabled through the focus on change. In the development of change, employees’ efficiency is analyzed to measure and identify the challenges that they face in the task of improving the performance of an organization. The approach insists on the importance of testing the efficiency of the change both on a small-scale or and large-scale through a well-designed tests that will guarantee certainty.
The satisfaction of the changing and diverse viewpoints of the customers constitutes to performance improvement. The assessment of their varied needs in terms of service through a company’s human resource department is thus vital. What the customers desire or need today may become undesirable tomorrow. . . Hence, the evaluation is necessary to since it will allow for a significant process that will allow or the solving of the customer satisfaction challenges and difficulties. The model for improvement is based on what the organization is trying to accomplish and how the change will help in knowing the achievement of performance improvement. The rate at which the changes will result in improvement is also assessed in the evaluation approach framework.