Employees are inconsiderate of other employee’s feelings. One employee shreds papers rudely inconveniencing another, who is on the phone. He even goes further to cut off a call from a client. Dwight steals a colleague’s client. Such behavior illustrates the absence of office etiquette.
Michael Scott as the Scranton Regional Manager should set a good example and the standard for the way people conduct themselves in the workplace. The Diversity Day training is organized by corporate in response to an incident in which Michael made racially offensive statements. Having everyone sign the Diversity commitment paper in order to avoid embarrassment shows preferential treatment in corporate. There should be fair treatment of all members of an organization.
At the seminar, he does not provide a good environment for Mr. Brown, the course facilitator to do his job. Michael also discriminates against black people in the office. He lashes out at them for failing to take responsibility for mistakes they make and blames them for expecting praise for doing what is expected of them. He later extends this discrimination to the Mexicans by suggesting that the term represents something that one should feel ashamed.
Role acting about minority communities propagates stereotypes. The role of Michael representing Martin Luther Jnr is an insult to the civil rights movement and the black community he represented. The statement that most streets named after the civil rights record the highest number of violence propagates the stereotypes that black people are violent. The show also suggests that Arabs are violent people while upholding the perception that Jews are shylocks.
It is worth noting that several laws broken in the show. For example, the slapping of Michael breaks the law against violence at the workplace.