“The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations.” 1
An individual has emotions, feelings, attitudes, hopes, aspirations and expectations. Interpersonal relations at work, physical and economic condition and ease at work determine productivity. Individual behavior is influenced by group behavior which in turn has impact on behavior of organization. “Employee Relations involves the body of work concerned with maintaining employer-employee relationships that contribute to satisfactory productivity, motivation, and morale.” 2 As the organization has to bring individuals together to achieve a common goal it needs to have certain parameters, guidelines and accepted norms to decide what and how these goals are to be achieved. For this a well defined human resource management is required in every organization. The maximum utilization of human resources is very essential to achieve organizational goals. “Employees are the most important and valuable asset of an organization.” 3 Retention strategies have to be clearly executed. Employee retention will enable the organization to achieve goals.
As organizations have different structures and these structures have a bearing on employee attitudes and behavior. The key components that make up an organization structure help in identifying the contingency factors that make certain structural designs preferable in varying situations.