GBS 233 – As the district manager, establish a plan of action to address

Case Study: Movie Theatre

Imagine you are the district manager for a
local movie theatre that is experiencing a service-related problem. While you
are traveling for work in another state, the theatre manager contacts you about
a bed bug problem suspected to be taking place. She assures you she is taking
action to resolve the complaints filed. As you are watching the nightly news,
you see that the theatre situation is worse than you expected”>
appears on the news.

For this assignment, you must answer the
questions listed below in essay format. Essay format must include an
introduction, body, and conclusion, and address all relevant parts of each
question. Make sure to use at least two sources for Essay 1 and cite any
references you use. Proper citation format for a reference includes the name of
the author(s), the title of the work, the date of the publication, and the page
number. For other source types, please review the Online Writing Lab Web site
for guidelines.
Note: Links for various sources appear on
the right side in the menu: books, other print sources, electronic sources,
nonprint, etc.

1.As the district manager, establish a plan
of action to address the theatre manager. Indicate what communication should
take place and how it will take place, and draft the contents you plan to
discuss in essay format. Provide at least two sources to back up your
recommendations for addressing the situation.
2.Write a second essay that indicates the
communication channel and communication plans you would use to address the
media in a formal written statement in response to the news story. Include what
actions you would put in place immediately to resolve the issue, and address
any future accommodations.

needs to be answered 1 page on each question !!

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