According to Blake and Mouton, the two most common barriers to organizational effectiveness are:

QUESTION 1
1. According to Blake and
Mouton, the two most common barriers to organizational effectiveness are:

Untrained
managers and poor employee attitudes

Employee
attitudes and poorly defined goals

Communication
problems and a lack of planning

Organization
change and development

2 points
QUESTION 2
1. Which of the following
researchers developed a managerial grid that built upon the research that
determined leadership’s two primary functions are the initiation of structure
and consideration?

Blake
and Mouton

Likert

Fleishman

French
and Bell

2 points
QUESTION 3
1. The approach to
organization change known as organization development (OD) combines:

Scientific
management with industrial psychology

Scientific
management with sociotechnical systems

The
managerial grid and sociotechnical systems

Applied
behavioral science and action research

2 points
QUESTION 4
1. Which of the following is
the metaphorical term that best describes how Frederick Taylor and his contemporaries
viewed organizations?

A
brain

A
psychic prison

A
machine

None
of the above

2 points
QUESTION 5
1. The merging of the
University of Michigan’s Institute for Social Research and the Massachusetts
Institute of Technology’s Research Center for Group Dynamics resulted in:

The
first sensitivity training program in the U.S.

The
first center devoted entirely to leadership development and training

The
Hawthorne studies

The
organizational survey feedback method

2 points
QUESTION 6
1.
Which of the following were contextual
influences of Frederick Taylor’s scientific management?

The
Industrial Revolution

The
growth of manufacturing organizations

The
disciplines of economics and engineering

All
of the above

2 points
QUESTION 7
1. Which of the following
researchers determined that leadership’s two primary functions are the
initiation of structure and consideration?

Blake
and Mouton

Likert

Fleishman

French
and Bell

2 points
QUESTION 8
1. James O. McKinsey is
known for:

Writing
the first book about organization management

His
research contributions to organization change

Establishing the first professional service
firm devoted to management consulting in the U.S.

His research contributions to leadership
development and effectiveness

2 points
QUESTION 9
1. Coercion and
confrontation are:

Irrelevant
to insights into bringing about organization change

Recommended
methods for disenfranchised groups to bring about organization change

Recommended
methods for management to use to bring about organization change

None
of the above

2 points
QUESTION 10
1. Sensitivity training:

Is another term for T-groups and laboratory
training

Is
another term for T-groups but not laboratory training

Is
another term for laboratory training but not T-groups

None
of the above

2 points
QUESTION 11
1. The roots of management
consulting started with

Frederick Taylor

Ronald
Lippitt

Robert
Blake

James
O. McKinsey

2 points
QUESTION 12
1. Organization surveys can
be used to:

Organizational
diagnosis

Assess
employees’ perceptions

Give
feedback to organization management and employees

All
of the above

2 points
QUESTION 13
1. Scientific management was
based on which of the following four principles?

Data gathering; worker selection and
development; integration of the science and the trained worker; redivision of
the work of the business

Worker
selection and development; integration of the science and the trained worker;
redivision of the work of the business; succession planning

Data
gathering; worker selection and development; integration of the science and
the trained worker; succession planning

Data
gathering; worker selection and development; implementing policies and
procedures; succession planning

2 points
QUESTION 14
1. Industrial psychology:

Was mainly concerned with screening and
testing, and moral and efficiency studies

Was
mainly concerned with leadership development

Takes
an unsystematic approach to organization change

Applies
only to manufacturing organizations

2 points
QUESTION 15
1. Organization development
is an outgrowth of:

Sociotechnical
systems and industrial psychology

Sociotechnical
systems and sensitivity training

Sensitivity
training and industrial psychology

The
management grid

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