day-to-day implementation of the change initiative.A. Develop a compelling change picture.B.
day-to-day implementation of the change initiative.A. Develop a compelling change picture.B. Design the change implementation plan.C. Communicate the change picture to all stakeholders.D. Conduct a roadblock analysis.Feedback: Page 136Question 10 of 402.5/ 2.5 PointsThe word that best describes management’s role in employee empowerment is:A. facilitation.B. leadership.C. commitment.D. All of the aboveQuestion 11 of 402.5/ 2.5 PointsPrompt __________ suggestions for improvement is essential to the success of empowerment.A. review ofB. implementation ofC. feedback onD. demonstration ofFeedback: Page 117Question 12 of 402.5/ 2.5 Points__________ leadership is also known as nondirective leadership.A. DemocraticB. ParticipativeC. SituationalD. AutocraticFeedback: Page 130Question 13 of 402.5/ 2.5 PointsThe key to __________’s courage was his unbounded optimism.A. ChurchillB. LincolnC. TrumanD. RooseveltFeedback: Page 141Question 14 of 400.0/ 2.5 PointsA workforce that is ready for empowerment:A. is accustomed to critical thinking.B. understands the decision making process.C. knows where it fits into the big picture.D. All of the aboveQuestion 15 of 402.5/ 2.5 PointsOne of the main reasons why people in organizations resist change is fear of:A. failure.B. competition.C. the unknown.D. multitasking.Feedback: Page 135Question 16 of 402.5/ 2.5 PointsA workforce that is ready for empowerment is accustomed to:A. decision making.B. critical thinking.C. management support.D. attending meetings.Feedback: Page 117Question 17 of 402.5/ 2.5 Points__________ leadership is also known as consultative leadership.A. DemocraticB. ParticipativeC. SituationalD. AutocraticFeedback: Page 130Question 18 of 402.5/ 2.5 PointsThe appropriate leadership style in a total quality setting might be called __________ leadership taken to a higher level.A. DemocraticB. ParticipativeC. SituationalD. Goal-orientedFeedback: Page 130Question 19 of 402.5/ 2.5 PointsA __________ is a group of employees that meets regularly for the purpose of identifying