ashworth college BU360 online exam 1 latest 2016 january

Part 1 of 1 – 75.0/
100.0 Points

Question 1 of 20
5.0/ 5.0 Points
A corporation’s issue management activities are usually
linked to:
A. the board of
B. top management.
C. both the board of
directors and top management levels.
D. the strategic
governance committee.

Question 2 of 20
5.0/ 5.0 Points
The emergence of a public issue indicates that:
A. a gap has
developed between what stakeholders expect and what an organization is actually
B. technology is
forcing ethics and business strategy closer together.
C. consumers are
unaware of how an organization’s actions affect them.
D. All of the above

Question 3 of 20
5.0/ 5.0 Points
Which statement is NOT correct about the business-society
A. Business is a
part of society.
B. Business is
separated from the rest of society by clear boundaries.
C. Business
activities impact other activities in society.
D. Actions by
governments rarely significantly affect business.

Question 4 of 20
5.0/ 5.0 Points
The components of a typical issues management process
A. identify issue.
B. generate options.

C. take action.
D. All of the above

Question 5 of 20
5.0/ 5.0 Points
Firms that believe they can make decisions unilaterally,
without taking into consideration their impact on others are __________
A. interactive
B. proactive
C. reactive
D. inactive

Question 6 of 20
5.0/ 5.0 Points
According to management scholar Karl Albrecht, scanning to
acquire environmental intelligence should focus on:
A. eight strategic
radar screens.
B. six management
C. eight process
improvement models.
D. six ethical
decision indicators.

Question 7 of 20
5.0/ 5.0 Points
When a community group sues a company for health effects
caused by the unsafe disposal of toxic chemicals, this is an exercise of a
stakeholder’s __________ power.
A. legal
B. voting
C. economic
D. political

Question 8 of 20
0.0/ 5.0 Points
A stakeholder analysis:
A. creates equality
among all stakeholder interests.
B. allows managers
to examine two primary questions.
C. involves
understanding the nature of stakeholder interests.
D. All of the above

Question 9 of 20
0.0/ 5.0 Points
Once an organization has implemented the issue management
program, it must:
A. use trade
associations or consultants to follow high priority issues.
B. study the results
and make necessary adjustments.
C. not limit the
number of public issues the firm can address.
D. pick a selected
number of issues to address immediately.

Question 10 of 20
5.0/ 5.0 Points
All of the following are external stakeholders of the firm
A. managers.
B. customers.
C. stockholders.
D. suppliers.

Question 11 of 20
5.0/ 5.0 Points
The instrumental argument says stakeholder management is:
A. a more realistic
description of how companies really work.
B. more effective as
a corporate strategy.
C. simply the right
thing to do.
D. determined by the
amount of stock owned in the firm.

Question 12 of 20
5.0/ 5.0 Points
A corporation working collaboratively with other businesses
and concerned persons and organizations is an example of stakeholder:
A. networks.
B. motivation.
C. systems.
D. salience.

Question 13 of 20
0.0/ 5.0 Points
The “graying” of the population is an example of __________
A. customer
B. competitor
C. economic
D. social

Question 14 of 20
5.0/ 5.0 Points
The drivers of stakeholders of engagement are:
A. scanning,
assessment, and growth.
B. data, strategy,
and organizational development.
C. goals,
motivation, and operational capacity.
D. financial,
operational, and legal.

Question 15 of 20
0.0/ 5.0 Points
Stakeholders have been able to form international coalitions
more successfully through the use of:
A. government
B. community
C. communications
D. unions.

Question 16 of 20
5.0/ 5.0 Points
The role of special interest groups is an important element
in acquiring intelligence from the __________ environment.
A. customer
B. competitor
C. economic
D. social

Question 17 of 20
5.0/ 5.0 Points
The issue management process has how many stages?
A. Three
B. Four
C. Five
D. Six

Question 18 of 20
5.0/ 5.0 Points
Stakeholder groups can include:
A. stockholders.
B. the media.
C. environmental
D. All of the above

Question 19 of 20
0.0/ 5.0 Points
Customer environmental intelligence includes:
A. demographic
B. an analysis of
the firm’s competitors.
C. new technological
D. the cost of
producing consumer goods.

Question 20 of 20
5.0/ 5.0 Points
The five types of stakeholders’ power recognized by most
experts are:
A. voting, economic,
political, legal, and informational power.
B. social, legal,
environmental, economic, and political power.
C. social,
regulatory, voting, governance, and media power.
D. economic, media,
legal, stockholder, and political power.

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