Self-esteem refers generally to:Answerthe overall evaluation people make of themselves.being assertive and in control.the self-concept

Question 1 Self-esteem refers generally to:Answerthe overall evaluation people make of themselves.being assertive and in control.the self-concept.the total of early-life experiences.4 points Question 2 A recommendation for improving listening skills is:Answerjudge delivery, not content.restate what you hear.let listening come more naturally.listen for facts.4 points Question 3 The three major components of communication are:Answersending, receiving, and understanding.listening, hearing, and understanding.sending, creating interference, and receiving.speaking, writing, and questioning.4 points Question 4 Temperate phrasing during a stressful conversation deals with:Answeravoiding the real issues.being tactful while delivering negative feedback.warming up by talking about the weather.expressing your temper openly.4 points Question 5 A major purpose of feedback in interpersonal communication is to:Answerknow whether a message has been received and understood.prevent noise from taking place.make the sender appear more impressive.size up the climate for communication.4 points Question 6 Gus has low self-esteem. As a child he was probably:Answerexpected to be perfect all the time.praised frequently.given a lot of attention and hugs.a high performer in school and sports.4 points Question 7 A developmental psychologist is likely to believe that self-esteem comes about from:Answerpositive self-talk about being wonderful.genuine accomplishment followed by praise and recognition.receiving lavish praise even if you have not accomplished much.enjoying noncompetitive activities.4 points Question 8 Your inner critic lowers your self-esteem by:Answertelling you that your height/weight ratio is poor.establishing unrealistic goals for you.reminding you to obey rules and regulations.sending you negative messages about your capabilities.4 points Question 9 Positive visual imagery involves:Answersketching a map of your success strategy.mentally rehearsing the successful handling of a future event.thinking of everything that might go wrong in an upcoming challenging situation.learning to become an optimist.4 points Question 10 Amy makes use of the Galeta effect when she says to herself:Answer”Whatever results I achieve will be good enough.””I intend to be one of the best performers in the company this year.””Life is beautiful if you stop to smell the roses.””If I set my goals low enough, I know I will succeed.”