Case Study 2: Design Process

Case Study 2: Design Process

You have recently started your own software design
company. You discover that your local DMV is
looking to build a system that will allow
receptionists to check customers in quickly. They would like for
the system to allow customers to self-check-in
during busy times, but have receptionists check customers
in the rest of the time. Your company puts a bid in
for the project and wins.
Read the article located at.bcs.org/upload/pdf/ewic_hc07_lppaper18.pdf.”>http://www.bcs.org/upload/pdf/ewic_hc07_lppaper18.pdf.

Write a three to five (3-4) page paper in which
you:
1. Suggest the prototyping technique you would use
for this system and support your rationale.
2. Create a management plan containing eight to ten
(8-10) stages for proper design of such a
system.
3. Explain each stage of the management plan and
justify your rationale.
4. Estimate the length of time it will take to
complete each stage of the management plan.
5. Compare and contrast the self-check-in interface
with the interface a receptionist would use.
6. Use Microsoft Visio or an open source
alternative, Dia, to create a total of two (2) graphical
representations of your proposed interfaces, one
(1) for the self-check-in and one (1) for the
receptionist. Note: The graphically depicted
solution is not included in the required page length.
7. Use at least three (3) quality resources in this
assignment. Note: Wikipedia and similar Websites
do not qualify as
quality resources.